Privacy

Effective 12 May 2021

This Privacy Policy applies to Messeji Pte. Ltd. and its affiliated companies (“Messeji” “we” “us” “our”). We value the privacy of our customers, users, and any individual who accesses or uses our websites, products, and services (collectively, the “Services”). Your privacy is an important factor Messeji considers in the development of each of our products and services. This Privacy Policy explains generally how we receive Personal Data (as defined by applicable legislation) about you, and what we do with Personal Data once we have it.

Messeji is an international service provider and your Personal Data may be processed by us around the world in order for us to deliver the Services. In connection with the Services, and if applicable, you and Messeji will ensure compliance with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the Data Protection Act, the Privacy Act and the California Consumer Privacy Act.

How we collect Personal Data from you

We directly collect Personal Data from you that may include identifiers, commercial information, visual information, professional information, financial account information and internet activity information.

We collect such information which may include, but is not limited to, the following situations:

  • Use of any of our Services, we may process your name, job title, company name, address, phone number, email address or username and password. With your permission, we may use meta data surrounding your use of the Services and we may capture other Personal Data from your use of connected third party services and/or providers.
  • Use of our websites, we may automatically collect information about your device and your use of our websites (such as Internet Protocol addresses or other identifiers) using cookies, web beacons, or similar technologies.
  • If you voluntarily submit certain information to us, such as filling out a survey or marketing form, signing up or using the platform we collect the information you have provided as part of any request.

Type of Personal Data we process

  • Use of any of our Services, we may process your name, job title, company name, address, phone number, email address or username and password. With your permission, we may use meta data surrounding your use of the Services and we may capture other Personal Data from your use of connected third party services and/or providers.
  • Use of our websites, we may automatically collect information about your device and your use of our websites (such as Internet Protocol addresses or other identifiers) using cookies, web beacons, or similar technologies.
  • If you voluntarily submit certain information to us, such as filling out a survey or marketing form, signing up or using the platform we collect the information you have provided as part of any request.

Purposes we process your Personal Data and the legal bases on which we rely

When you give us Personal Data, we use it to provide and improve our Services. We may also use Personal Data to contact you regarding additional or new services and features offered by us, or important information about us. We may use the Personal Data to enforce our agreements with you, prevent fraud and other prohibited or illegal activities and to ensure we comply with applicable laws.

We collect and process your Personal Data for the purposes and on the legal bases identified in the following:

  • We may process your Personal Data for the performance of our contract with you for the use of our Services and any support services (if we have not entered into a contract with you, we base the processing of your Personal Data on our legitimate interest to provide you with the necessary functionality required for your use of our Services).
  • We may process your Personal Data to track your usage of and interactions with our Services to the extent it is necessary for our legitimate interest in developing and improving our Services and providing our users with more relevant service offerings, or where we seek your valid consent.
  • We may process your Personal Data to analyze trends and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent.
  • We may process your Personal Data to review compliance with the applicable usage terms in our customer’s contract to the extent that it is in our legitimate interest to ensure compliance with the relevant terms.
  • We may process your Personal Data to send you marketing information, product recommendations and other non-transactional communications about us and our affiliates and partners, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent.
  • We may process your Personal Data when cooperating with government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Data to protect our rights or is necessary for our legitimate interest in protecting against misuse of our Services.

If we need to collect and process Personal Data, for whatever reason, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you. We collect information about you from other sources including third parties from whom your Personal Data is publicly available, as further outlined below, in order for us to perform the Services under a contract with you. We may combine this information with Personal Data provided by you already. This information enhances the Services because it allows us to update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. The Personal Data we collect from other sources includes identifiers, professional information, education information, commercial information, visual information, internet activity information, and inferences about preferences and behaviours. We track usage activities and how they relate to your performance of the Services in order to provide information on how to improve the Services. We will track this information at a user level and by team, company, geography, industry segment and other potential groupings.

How we share your Personal Data

Messeji may share your Personal Data with third parties in the event:

  • We have asked and received your permission to share it.
  • Your Personal Data is used by third party partners in case you access services of third parties. Third party services are not directly controlled, operated or maintained by Messeji and our Privacy Policy does not apply to such Third party services. We suggest you review the respective privacy policies of the Third party services providers to determine how they will process your Personal Data.
  • We are required to follow the law if we receive requests about you from a government entity, enforcement body or related to a lawsuit.
  • In the event our corporate structure changes, we may pass your Personal Data to an affiliate company.
  • If we have a good faith belief it is reasonably necessary to protect the rights, property or safety of you, our other users, Messeji or the public.

Messeji does not sell your Personal Data.

We work closely with third party service providers that may provide us, with your authorization, information about you as noted above, including but not limited to Salesforce.com, Zoom, Outlook, Google, WhatsApp and LinkedIn. These service providers collect usage data in compliance with their own privacy policies. Messeji may use third party subcontracts that will process your Personal Data. They are listed below along with links to their respective privacy policies:

How we store and secure your Personal

We retain your Personal Data only as long as needed to fulfil the purposes for which it was collected or as required by law. Your Personal Data will be deleted, anonymized or pseudonymized once it is no longer needed to comply with our business requirements, legal obligations, resolve disputes, protect our assets, or enforce our contracts.

We maintain cloud servers and databases around the world and your information may be processed on servers and databases located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your Personal Data is processed, we apply the same protections described in this Privacy Policy and comply with applicable laws.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

We use a layered security approach, which includes the latest online and networking security technology to ensure that your interaction with Messeji is completely safe and secure. We use firewalls and encryption. We take the security of your Personal Data very seriously. Any section of this website that collects Personal Data is encrypted to protect it and is only accessed in order to fulfil the purpose of your interaction with us.

Children

Our Services are not directed at children. We do not knowingly collect Personal Data from children under the age of 16.

If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us at legal@messeji.com so we can delete their Personal Data from our servers and databases.

Cookies

Our website uses cookies to collect information from visitors so we can improve your access on the site and send you special offers and updates.

Like many website hosts, we collect information that your browser sends whenever you visit our website (Log Data). This Log Data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

If you feel that we are not following this Privacy Policy in relation to Cookies, or you have concerns about how we’re using your Personal Data, please contact us as soon as possible via legal@messeji.com.

Your data protection rights

Under applicable data protection law, you have rights including:

Right of access - You have the right to ask us for copies of your Personal Data.

Right to rectification - You have the right to ask us to correct Personal Data you think is inaccurate. You also have the right to ask us to complete Personal Data you think is incomplete.

Right to erasure - You have the right to ask us to erase your Personal Data in certain circumstances.

Right to restriction of processing - You have the right to ask us to restrict the processing of your Personal Data in certain circumstances.

Right to object to processing - You have the right to object to the processing of your Personal Data in certain circumstances.

Right to data portability - You have the right to ask when transfer Personal Data you gave us to another organization, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you promptly.

To no longer receive email communications from us, click the ‘unsubscribe’ link at the bottom of our emails and follow the prompts on your screen.

We reserve the right to change this Privacy Policy. Updates to the Privacy Policy will be posted on our website. Your ongoing use of the Services after the effective date of such changes constitutes your acceptance of such changes. Messeji posts the most recent effective date of the Privacy Policy at the top of this page.

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